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How can I change the PayPal account linked to my ebay sellers account? My buyer has submitted payment, but it went to an e-mail address that is not linked to any paypal account. I do have a paypal account, but don’t know how to verify my Ebay sellers account is linked to it.
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@zabinskia wrote:
How can I change the PayPal account linked to my ebay sellers account? My buyer has submitted payment, but it went to an e-mail address that is not linked to any paypal account. I do have a paypal account, but don’t know how to verify my Ebay sellers account is linked to it.
First, send an apology mail to your buyer(if you know his mail id).
I think you (preferably your buyer) have to make a complaint to paypal regarding this wrong payment and claim that money back to your buyer’s account.
You may refer the following links for more information.
http://pages.ebay.com/help/pay/accepted-payment-methods.html#paypal
https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/buy/Protection-outside
Before starting real business transactions, you have to experiment them with your own accounts. Paypal is providing some virtual environment to test these kind of transactions with some dummy accounts. Just explore papal’s site you will find it.